DHA - Contextual FAQs

DHA - Have not received the OTP?
Reasons why you may not have received the OTP (one time password): Please ensure that you are entering a valid Country code and phone number DND (d...
Thu, 10 Mar, 2022 at 12:10 PM
DHA - I am self employed, what should I submit for verification?
In case of self-employment, please make sure to submit your Business Registration Certificate for your Private clinic/Business. A business registration ...
Thu, 10 Mar, 2022 at 12:03 PM
DHA - I am still working, what should be the "End Date"?
If you are still working with your Employer, then the end date of your employment should be the date when you are applying for the verification process.
Thu, 10 Mar, 2022 at 12:03 PM
DHA - I don’t have a Health License to verify, can I apply?
In case you do not hold a Health License, please apply under Package 3 where a  verification request of only your Educational qualification can be submitted.
Thu, 10 Mar, 2022 at 12:01 PM
DHA - Is it mandatory to verify a Log book?
Please check if you have been instructed by the DHA Licensing department to verify the logbook document. If you proceed to submission and payment anyway and...
Thu, 10 Mar, 2022 at 12:06 PM
DHA - My Issuing authority is not available in the list
If the name of your Issuing authority is not available in the drop-down list, click on the hyperlink available below - I cannot find my Issuing Authority...
Thu, 10 Mar, 2022 at 11:59 AM
DHA - Payment Failure Notification
If your payment method fails for some reason and you receive a payment declined / failure payment message, there can be multiple reasons behind that. Such a...
Thu, 10 Mar, 2022 at 12:08 PM
DHA - Report not linked
Once your DataFlow report is prepared, the linking of your verified documents shall take up to 24-48hrs. In case it is not linked yet, you can submit a ...
Thu, 10 Mar, 2022 at 11:57 AM
DHA - Technical error/Issues
You might come across some unwanted error messages due to the incompatibility of the browser. Hence, we would advise you to use Google chrome for a hassle-f...
Thu, 10 Mar, 2022 at 12:10 PM
DHA - Upload Letter of Authorization - in 14 days
Please note that your Letter of Authorization is valid for 14 calendar days from the day it has consented. After 14 calendar days, you will be required to p...
Mon, 18 Apr, 2022 at 4:48 PM