Frequently Asked Questions

Failed Payment - what to do if your payment fails when submitting your PSV application form
If your first payment method fails and you receive a payment declined /failed payment message, you can use an alternate credit/debit card to make the online...
Sun, 21 Apr, 2019 at 10:53 AM
What does OTP mean?
OTP is the “One Time Password” which is required to validate your mobile number, so we can send you timely notifications and updates on the progress of your...
Sun, 21 Apr, 2019 at 10:54 AM
I am unable to retrieve the OTP on my mobile phone?
If you do not receive the OTP on your mobile phone, this could be due to the following reasons:  Incorrect Mobile Number: Please make sure you enter t...
Wed, 11 Dec, 2019 at 11:09 AM