Frequently Asked Questions

How long does the refund process take?
The refund process requires approximately 45-60 days. Once the DataFlow Group has completed the process, you will be promptly notified - after which you may...
Tue, 17 Jul, 2018 at 5:15 PM
How can I update data or contact information on my PSV application form?
It is very important that you fill your data and contact information correctly because once your PSV application form has been submitted for processing, you ...
Tue, 17 Jul, 2018 at 5:17 PM
My application was rejected. Am I required to pay again for a re-submission?
If the entity you are applying for has rejected your application, additional payment will be required if you reapply with extra documents for verification. ...
Tue, 17 Jul, 2018 at 5:20 PM
The entity I am applying for has rejected my PSV application. What should I do?
Application rejection is decided by the entity and not by the DataFlow Group. Please contact the entity to learn the reason(s) for rejection. Based on this,...
Tue, 17 Jul, 2018 at 5:23 PM
What should I do if I am unable to log into my DataFlow Group account?
Simply visit the login page, click on the ‘Forgot Password’ button and reset your password. Once successfully reset, you will gain immediate access to your D...
Tue, 17 Jul, 2018 at 5:25 PM
Can I add an additional certificate to my existing DataFlow Group application?
Please note that you cannot make any changes to your existing DataFlow Group application. Any additional documents will be verified as a fresh application - ...
Tue, 17 Jul, 2018 at 5:27 PM
I have made a mistake in my PSV application. Can I make changes to it?
It is very important that you fill your information correctly because once your PSV application form has been submitted for processing, you will not be able ...
Tue, 17 Jul, 2018 at 5:29 PM
How can I apply for re-verification?
In order to apply for reverification, click on the 'Contact Us' button at the bottom of this page and submit your request, along with any relevant...
Tue, 17 Jul, 2018 at 5:30 PM
Additional Document Verification Process: Saudi Commission for Health Specialities (SCFHS)
You can at anytime apply for an “Additional Document” verification irrespective of whether your previous DataFlow Group report is  is still under progress o...
Wed, 23 Jan, 2019 at 2:41 PM
Report Transfer Process: Saudi Commission for Health Specialities (SCFHS)
The DataFlow Group provides a  PSV report transfer service to the Saudi Commision for Health Specialties (SCFHS). In order to transfer your previous rep...
Wed, 23 Jan, 2019 at 2:33 PM