Frequently Asked Questions
You will receive an email notification once your case is completed and the report is available for download, at which point you can head over to www.dataflo...
Mon, 4 Mar, 2019 at 8:47 AM
The status of your case is available by visiting www.dataflowstatus.com. Log in with your Dataflow Case Reference Number which was previously sent to you...
Mon, 12 Nov, 2018 at 3:49 PM
PSV is a highly reliable, accurate and rigorous background screening procedure used to verify personal or professional credentials directly from the origina...
Mon, 16 Jul, 2018 at 12:17 PM
The standard timeframe for completing a PSV application is 30-35 working days upon receiving payment. However in certain instances - due to force majeure,...
Mon, 16 Jul, 2018 at 11:43 AM
Report validity varies from one entity to another and is subject to change without any prior notice. For more details, please check with your designated offi...
Mon, 16 Jul, 2018 at 6:01 PM
Once your PSV application is completed, a final report detailing the result of the verification is shared directly with the entity you applied for. Howe...
Mon, 16 Jul, 2018 at 12:17 PM
Credit cards are accepted for all online PSV applications. Please visit the DataFlow Group website and refer to the ‘How to Apply’ document specific to the e...
Mon, 16 Jul, 2018 at 12:15 PM
By default, a Primary Source Verification (PSV) application will generate both a Client Reference Number and a DataFlow Group Number. However, it will not g...
Tue, 17 Jul, 2018 at 5:02 PM
A cancellation request can only be filed within 48 hours of settling the payment. However, this may impact your licensing process with the entity you are ap...
Tue, 17 Jul, 2018 at 5:13 PM
The refund process requires approximately 45-60 days. Once the DataFlow Group has completed the process, you will be promptly notified - after which you may...
Tue, 17 Jul, 2018 at 5:15 PM