Before Submitting - PSV Application

What is Primary Source Verification (PSV)?
PSV is a highly reliable, accurate and rigorous background screening procedure used to verify personal or professional credentials directly from the origina...
Mon, 16 Jul, 2018 at 12:17 PM
How long does the PSV process take?
The standard timeframe for completing a PSV application is 30-35 working days upon receiving payment. However in certain instances - due to force majeure,...
Mon, 16 Jul, 2018 at 11:43 AM
What should I do if I am unable to log into my DataFlow Group account?
Simply visit the login page, click on the ‘Forgot Password’ button and reset your password. Once successfully reset, you will gain immediate access to your D...
Tue, 17 Jul, 2018 at 5:25 PM
Failed Payment - what to do if your payment fails when submitting your PSV application form
If your first payment method fails and you receive a payment declined /failed payment message, you can use an alternate credit/debit card to make the online...
Sun, 21 Apr, 2019 at 10:53 AM
Why I am unable to retrieve the OTP
If you do not receive the OTP on your mobile phone, this could be due to the following reasons:  Incorrect Mobile Number: Please make sure you enter the ...
Thu, 2 Mar, 2023 at 1:05 PM
How do I pay for a PSV application?
International Credit and Debit cards are accepted for all online PSV applications.  Please visit the DataFlow Group website and refer to the ‘How to Apply’...
Mon, 13 Dec, 2021 at 2:48 PM