A cancellation request can only be filed within 48 hours of settling the payment. However, this may impact your licensing process with the entity you are applying for.

Click here to submit your cancellation and refund request - quoting your Client Reference Number and DataFlow Case Number - along with the reason behind your cancellation.

*Note: For reimbursement of a credit card payment - once your request has been accepted - it will take between 20-30 working days for the refunded amount to be credited to your bank account.