The DataFlow Group Service Desk for in-person application submissions

Our Service Desks provide 1:1 assistance to all applicants on their existing cases, the application process, or any questions they may have. From offline to online applications, document clarifications to concerns, our team guides the applicants enabling an effortless submission.

Basic Package Outline

  • Advice on the correct documents (per Regulator)

  • Application form completion and upload directly to the  DataFlow systems in real-time

Premium Package

  • Get your report in 14 working days with the Express Premium Package

  • We'll upload your application accurately to be in front of the queue

  • If your report is not completed in 14 working days, premium package fee will be refunded to you

What you need to know before contacting the DataFlow Group Service Desk

  1. Decide the Country and the Regulator you want to apply for: 

    • Department of Health, Abu Dhabi

    • Saudi Commission for Health Specialties

    • Oman Medical Speciality Board 

    • Qatar Council for Health Practitioners  

    • National Health Regulatory Authority Bahrain

    • Ministry of Manpower (Singapore)

  1. Where applicable for specific Regulators, and before you visit or call - please complete the registration to create your unique ID:

    • DHA- Sheryan ID

    • MOHAP- Application number

  1. Prepare clear copies of all the mandatory documents you need for your application:  

    • Current passport

    • Educational Qualifications- Bachelors/Masters

    • Professional License

    • Any other documents to be included as part of your application

  1. Ensure you have an international Mastercard/Visa  Debit/Credit card for payment
    We accept only International Credit or Debit cards for payments on their approved (online) payment portal. Bank transfers, cash payments, or other digital payments are not accepted.

  2. Sit back, and let the DataFlow Experts manage your application for you


DataFlow Group Service Desk Locations


1- Abu Dhabi 

This Service Desk is only for the Department of Health, Ministry of Education and Department of Community Development applications.

Service Desk Location:

Inside Twasol Businessmen Services Centre  - Abu Dhabi Branch

Ground Floor - Counters Number 17 & 18

Sheikh Rashid Bin Saeed Road, 

Abu Dhabi, United Arab Emirates

Location Map: Twasol Businessmen Services Centre

Office Hours:

  • Monday to Friday (8 am - 4 pm)


2- Dubai 

This Service Desk is only for Dubai Health Authority applications.

Service Desk Location:



Ground Floor, Sheikh Ahmed Square Tower 

Al-Jadaf area (beside Al Wasl Club),

Dubai, United Arab Emirates

Location Map: Sheikh Ahmed Square

Office Hours:

  • Monday to Thursday (7:30 am to 3:30 pm)

  • Friday (7:30 am to 12 pm)





This Service Desk is only for National Health Regulatory Authority and for applicants to The Council for Regulating the Practice of Engineering Professions.


Service Desk Location:

Batelco Building

Batelco Commercial Complex

Floor 6, Building 114

Al Khalifa Avenue

Block 304, Manama

Location Map: Batelco Commercial Complex, Building 114




  • +973 171 55311  


Office Hours: 

  • Sunday to Thursday (8 am to 4 pm)



This Service Desk is only for The Department of Healthcare Professions applications.


Service Desk Location:

The DataFlow Group Service Desk

Barwa Tower 1 

7th Floor, Office no. 49

Location MapBarwa Tower 1

Office Hours: 

  • Sunday to Thursday (8 AM to 5 PM)





This service desk is only for SCFHS (Saudi Commission for Health Specialties) applications.



Service Desk Location:

Al Nemer Center 1, Office 213

Olaya Street, Al Olaya, Riyadh 12214

Location Map: DataFlow Al Nemer Center 1



  • + 966 11 207 7668


Office Hours: 

  • Sunday to Thursday (9 am to 5 pm)

Other Helpful Links:

  • General FAQs and Support here

  • Application Status or to Download a Report here

  • VIP Virtual Service: Guided verification service here  

  • Raise a new support request here 

  • Check your existing support request here 

Feedback from Applicants

“Very fast service - delivering what they promised on time” - Applicant from Hyderabad

“The DataFlow team was very helpful and supportive” - Applicant from Manila

“The team was friendly and helped me throughout the process. Thank you for the valuable support” - Applicant from  Hyderabad

“I am happy with the service - very efficient” - Applicant from Hyderabad