Get real-time support on your application concerns.

Our chat support channel is available online to attend to your concern in real-time. You can reach out to us through chat from 9 AM to 3 PM (Dubai), Sunday to Thursday. 

In order to engage with us over live chat, kindly visit Support/Contact Us and click on the chat icon at the bottom right corner of your screen. Please note that the chat button would only be visible during the above-mentioned support hours on business days.


In order to minimize the wait time for you, we have recently launched a Self Help Wizard on our Support portal so that you could find answers to some commonly encountered questions just at the click of few buttons without having to wait to hear back from us. In order to access the same, kindly go to - Support/Contact Us and click on “Click Here to get Started”.


Majority of our applicants have found this Self Help Wizard to be the most effective way of promptly resolving their concerns. We hope that you would like it as well!