The DataFlow Group provides a PSV report transfer service to the Dubai Health Authority (DHA).


In order to transfer your previous report to the Dubai Health Authority (DHA), please follow the instructions below:

  • Visit https://dha.dfgateway.com/

  • Create a fresh account by clicking on “New User? Register here” You will need to enter your professional ID to register - this Professional ID is provided by DHA 

  • Once you have successfully registered, you will receive an activation email to your registered email

    • Make sure you “click here” to activate your account

    • To Note: You will need to create your password before logging in with your credentials.(Username and Password)

  • Once you log in to your newly created account on https://dha.dfgateway.com/, it will take you to the “Personal Details” page


1. Personal Details Page

  • Fill in your personal details.

    • Make sure to fill all the mandatory fields marked with a red asterisk

    • It is very important to enter the correct mobile number under “Applicant Mobile Number”.

      • Note: Please enter your mobile country code starting with + sign

  • Click on “Next”


 2. Letter of Authorization (LOA)

  • Step 1 - Print the LOA form

  • Step 2 - Sign It and Scan it

  • Step 3 - Upload a  clear copy of the signed LOA 


 3. Create A Case

  • Select the case type as “ Transfer a previous DataFlow Case”

  • Enter your previously completed DataFlow Group  Case Number/Barcode

  • Click on “Add Case”

    • To Note: If you have more that one completed DataFlow report, you can repeat the steps to “Create a Case” Tick the checkboxes under “Include” against the required documents you wish to transfer

  • Click on “Create Case”

Note - if you wish to add more documents, you will need to complete a report transfer case application, to then add the additional documents via My Cases.

  • This addition will only be reflected once your new case under DHA has been  initiated.


4. Payment Page

  • The total amount to be paid for a “Report Transfer”will appear under “Gross Amount”

  • Click on “Generate OTP”

  • A 6 Digit OTP number will be sent to your registered mobile number.

    • In case you do not receive an OTP number, you can choose to opt for “Re generate OTP”.If you still do not receive a number, please change the mobile number  and opt for “Re Generate OTP” again. If the OTP  issue persists, please contact us via https://support.dataflowgroup.com/support/home

  • Note - If you are transferring a DHA report, which was created by the DataFlow Group after the 1st  October 2017 there will be no charges. All reports with a creation date prior to the October 1st date will incur an extra charge of 100 AED.


Following successful payment, the DataFlow Group  will start working on your application and you will receive a  notification for the new DataFlow case under Dubai Health Authority (DHA) once it has been created.