The DataFlow Group provides a PSV report transfer service to the Dubai Health Authority (DHA).


In order to transfer your previous report to the Dubai Health Authority (DHA), please follow the instructions below:

  • Visit https://dha.dfgateway.com/

  • Create a fresh account by clicking on “New User? Register here” You will need to enter your DHA Unique ID to register - this DHA Unique ID is provided by DHA 

  • Once you have successfully registered, you will receive an activation email to your registered email

    • Make sure you “click here” to activate your account

    • To note: You will need to create your password before logging in with your credentials. (Username and Password)

  • Once you log in to your newly created account on https://dha.dfgateway.com/, it will take you to the “Personal Details” page


1. Personal Details Page

  • Fill in your personal details.

    • Make sure to fill all the mandatory fields marked with a red asterisk

    • It is very important to enter the correct mobile number under “Applicant Mobile Number”.

      • Note: Please enter your mobile country code starting with + sign

  • Click on “Next”


 2. Letter of Authorization (LOA)

  • Click on ¨Consent” and read the document carefully

  • Review your Given name and Surname and click on ¨Consent¨ and finish


 3. Create A Case

  • Select the case type as “ Transfer a previous DataFlow Case”

  • Enter your previously completed DataFlow Group  Case Number/Barcode

  • Click on “Add Case”

    • To Note: If you have more than one completed DataFlow report, you will need to submit an individual request for each report

    • We will only consider one DataFlow Case Number under-report transfer and will not accept any previous annexed report with a different Dataflow Case number. To add the annexed report with a different DataFlow Case Number, you can repeat the steps 

Note - if you wish to add more documents, you will need to complete a report transfer case application, to then add the additional documents via My Cases.

  • This addition will only be reflected once your new case under DHA has been initiated.


4. Payment Page

  • The total amount to be paid for a “Report Transfer” will appear under “Gross Amount”

  • Click on “Generate OTP”

  • A 6 Digit OTP number will be sent to your registered mobile number.

    • In case you do not receive an OTP number, you can choose to opt for “Regenerate OTP”.If you still do not receive a number, please change the mobile number and opt for “Re Generate OTP” again. If the OTP  issue persists, please contact us via https://support.dataflowgroup.com/support/home


Following successful payment, the DataFlow Group will start working on your application and you will receive a  notification for the new DataFlow case under Dubai Health Authority (DHA) once it has been created.