The DataFlow Group Support Centre

Latest News and Updates from the DataFlow Group 9

• The DataFlow Group Service Centers and Service Desks - Important Announcement
• We just made it easier for you to reach us in Qatar
• Live Chat & Ticket Support for applicants during the current Pandemic
• Impacted countries where potential delays are expected due to the Coronavirus Pandemic
• Potential delays expected in Express case completion timelines

See all 9 articles

Please select a topic below 5

• Check my DataFlow Status
• Download my DataFlow PSV report
• Request for verification of my documents or get clarity on scope and pricing
• Transfer an existing DataFlow PSV report to my regulator
• I have other questions or concerns

Request for verification of my documents or get clarity on scope and pricing 0

Frequently Asked Questions 23

• How can I get a copy of my DataFlow Group PSV report?
• How do I check the status of my report?
• What is Primary Source Verification (PSV)?
• How long does the PSV process take?
• How long is the DataFlow Group PSV report valid for?

See all 23 articles

Getting Started 7

• Who are the DataFlow Group?
• How do I apply for Primary Source Verification (PSV) ?
• What is a DataFlow case number?
• What is a DataFlow Group number?
• What is a client reference number?

See all 7 articles

How to Apply Videos 2

• How to apply to the DataFlow Group
• How to apply to the National Health Regulatory Authority (NHRA)

Letters of Authorization (LOA) 16

• LOA for Aequo International
• LOA for the Department of Health (DoH) - Abu Dhabi
• LOA for the Dubai Corporation for Ambulance Services (DCAS)
• LOA for the Dubai Health Authority (DHA)
• LOA for the Dubai Healthcare City Authority (DHCA)

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Premium Services 2

• Express Service FAQs
• Applicant Assist FAQs

Additional Document Verification Process 5

• Department of Healthcare Practitioners - Ministry of Public Health - The State of Qatar: Additional Document Verification Process
• Saudi Commission for Health Specialities (SCFHS): Additional Document Verification Process
• The Department of Health Abu Dhabi (DoH): Additional Document Verification Process
• The Dubai Health Authority (DHA): Additional Document Verification Process
• Oman Medical Speciality Board (OMSB) - Additional Document Verification Process

Report Transfer 5

• Department of Healthcare Practitioners - Ministry of Public Health - The State of Qatar: Report Transfer Process
• Saudi Commission for Health Specialities (SCFHS): Report Transfer Process
• The Department of Health Abu Dhabi (DoH): Report Transfer Process
• The Dubai Health Authority (DHA): Report Transfer Process
• Oman Medical Speciality Board (OMSB) - Report Transfer Process

TrueProfile.io and the DataFlow Group 7

• What is the relationship between TrueProfile.io and the DataFlow Group?
• Why should I sign up with TrueProfile.io?
• What information will be stored by the DataFlow Group if we do not sign up with TrueProfile.io?
• What is a DataFlow Group Case Number?
• I have my old DataFlow PSV report as a hard copy. Do I still need to sign up with TrueProfile.io?

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How to get started with TrueProfile.io 6

• Why should I sign up with TrueProfile.io?
• How is my information stored by TrueProfile.io?
• What is a TrueProof?
• What’s myTrueProfile and how do I use it?
• I had an issue when I tried to register with TrueProfile.io. What do I do?

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TrueProfile.io Premium Features 3

• Do I need to upgrade to Premium for TrueProfile.io?
• Why do I need to pay again just to download my DataFlow Group report?
• I have signed up, why do I need to upgrade to Premium to download my report?

Troubleshooting 3

• I have already signed up with TrueProfile.io but I don’t see my old DataFlow Group report.
• I have multiple reports under different email addresses, can I link/merge these reports? And do I have to pay USD29 for each and every registered email address?
• How do I download my report?

Video Help: How can I transfer my DataFlow Group Report to TrueProfile.io? 2

• How can I transfer my DataFlow Group Report to TrueProfile.io? (English Video)
• How can I transfer my DataFlow Group Report to TrueProfile.io? (Arabic Video)

The DataFlow Group Service Center Network 3

• The DataFlow Group Service Center Network
• NOW OPEN - the DataFlow Group Service Center in MANAMA, BAHRAIN
• The DataFlow Group Service Center Network - Important Announcement

Appeal Guidelines (Coming soon) 1

• Frequently Asked Questions - DataFlow Appeal Process