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Frequently Asked Questions

How to Submit - Missing Document/ Information
Do you have to submit any additional document/ missing information requested by Dataflow to process your verification application? The submission of your missing document is mandatory to proce... See more
DataFlow Appeal Process
What does an ‘Appeal’ mean? An Appeal is when an applicant disagrees with the outcome of the report (i.e. Discrepancy/Unable To Verify) generated by DataFlow, post the completion of the verifica... See more
Why should I sign up with TrueProfile.io?
Due to changes in data legislation, the DataFlow Group can no longer store your data and verified DataFlow report indefinitely. We recommend that you sign up to TrueProfile.io so that we can h... See more

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